Privacy Policy

Our Commitment to Your Privacy

We are committed to protecting the privacy of our customers, and the privacy protection policy approved by Zawaya Tourist applies to all personal information that is collected by us or provided to us, whether offline or online, including personal information collected or submitted through our websites and on any mobile sites, applets and other mobile interactive features (collectively referred to as “social media accounts”) through our official pages on social media that we control (“our social media pages”) and through HTML messages that we send to you (collectively, including our social media pages, applications and websites) and by submitting personal information to us you agree to the terms and conditions of this policy

What Personal Information Do We Collect

Name –
User Name –
Phone Number (including mobile phone number and home number) –
E-mail Address –
Country of Residence –
School Name & Address –
Company Name & Address –
Information collected through cookies, additional pixel data, and other technologies –
App Usage Data –
Other information you share during phone calls, video calls, and video or text recordings such as calls & conversations –

How Do We Collect Personal Information

We & our service providers may collect Personal Information in a variety of ways including

Through Sites: We can collect personal information through the site, for example: when you register for the travel bulletin, communicate with customer service, or make a purchase

Offline: We may collect Personal Information from you offline such as when you contact customer service

Through Your Browser Or Device: Some information is collected by most browsers or through your device automatically We use this information for statistical purposes and to ensure the proper functioning of the Sites

Through Server Log Files: It is a number that is automatically assigned to the computer or device that you use by your Internet service provider the Internet Protocol address is identified and automatically recorded in the server log files whenever the user visits the sites specifying the time of the visit and the page / pages visited

By Using Cookies: Cookies allow the web server to transfer data to a computer or device for the purpose of storing it and for other purposes. If you do not want information to be collected through the use of cookies, there is a simple procedure available in most browsers that allows you not to use cookies. For more information about our use of cookies, please review our cookie policy

In some cases, we may resort to using third-party payment services to make purchases through the sites. In these cases, your personal information may be collected by this third party, not by us, and then the collected information is subject to the privacy protection policy approved by that third party and not to the privacy protection policy approved by us. Therefore, we cannot control or be responsible for the use or disclosure of your personal information by this third party

How Do We Use Personal Information

Response to your inquiries & fulfil your requests, such as sending you newsletters or answering your questions and responding to your comments

Sending you administrative information, such as information related to the Sites and modifications to our terms, conditions and policies. Since this information may be important to your use of the Sites, you cannot stop receiving these messages

Sending you updates & announcements about our products, advertising campaigns, and programs, and to send you invitations to participate in special programmes

Allows you the opportunity to contact other users and receive communications from them through the Sites, as permitted by the applicable site

Allows you to participate in message boards, chats, profile pages, web server logs (blogs) and other services to which you can post information and materials (including pages on social media)

For our business purposes such as analysing & managing our business, conducting market studies, auditing, developing new products, enhancing our Sites, improving our services and products, identifying usage trends, determining the effectiveness of our promotional campaigns, tailoring the experience and content of the Sites based on your past activity on the Sites, measuring customer satisfaction, and providing customer service (including troubleshooting for customer issues)

Using the information provided by your browser or your device for statistical purposes and to ensure the proper functioning of the Sites

For more information about the purposes for which we use cookies, please review our cookie policy

We may use the geographical location of your device to provide you with services and content tailored to you based on the location. We may also share with our marketing partners the geographic location of your device as well as information about the ads you have viewed and other information we have collected, in order to enable the partners to provide you with better content and to study the effectiveness of advertising campaigns as we deem appropriate and necessary: (a) to satisfy legal requirements, regulations and standards, including applicable penal laws; (b) to comply with legal rules; (c) to respond to requests from government agencies, including public and government authorities, outside the country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any affiliated company; (f) to protect our rights, privacy, safety, or property and/or those of our affiliates and/or you or others; (g) to allow us to pursue our corrective actions and to limit the damages we may sustain


We use reasonable organizational, technical and administrative measures to protect Personal Information under our control. Unfortunately, In the presence of major breaches in browsers systems no data transmission over the Internet or data storage system can be guaranteed to be 100% secure

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contact Us” section form

Sensitive Information

We normally ask you not to submit or disclose to us any sensitive information (eg information related to ethnicity or ethnicity, political opinions, religious or other beliefs, criminal background or trade union membership) on or through the Sites or otherwise. In some exceptional, special cases that may require this, such as insurance requests, we will clearly specify for you how to do this safely

Updates To This Privacy Policy

We may make changes to this policy, so we ask you to constantly review the privacy policy to know the date of the last revision of this policy. Any changes that we may make to the privacy protection policy will be effective from the moment the revised privacy protection policy is published on the site. Your use of the sites after making these changes means that you agree to the revised privacy protection policy